AI reception

Your phone rang at 7:52 PM.
She was ready to book.
Nobody was free to pick up.

If whoever answers your phone is also the one doing the work, you are losing jobs you already paid to win. Omnal picks up every call, day or night, and books it before they hang up.

Call 825-902-0097 See what you're losing

That's the live agent, not a recording. Book a fake appointment, interrupt it, ask for a Saturday. See if it holds up.

Your line · Tue 22 Jul · nobody on the desk

The same three calls, two ways. Tap to switch.

6:41 PM +1 403 ••• 4471 0:00 No answer
7:52 PM +1 587 ••• 2210 0:00 No answer
1:38

Recording of this call

CallerNew customer, first time, found you on Google
Asked forAvailability this week and a rough idea of price
ResultBooked Thursday 2:15 PM. Confirmation and address texted straight away.
9:14 PM +1 825 ••• 8806 0:00 No answer
3 calls after close 0 booked · 0 messages left
Answers in under two rings Says it's an AI assistant when asked Hands the call to your team on request Keeps your number

The problem isn't your marketing

You already paid for that call. You just weren't free to take it.

They found you, compared two or three options, and called. That part worked. Then you were on a job, or had someone in front of you, or both hands full of something you could not put down. The phone rang out. They left no message. They called the next name down.

After 6 PM

When new customers actually call. Evenings, weekends, and lunch. Exactly the hours you are least able to pick up.

No message

Most people who reach a voicemail hang up without leaving one. There is no callback list. The job is gone and you never even see it.

Paid twice

You pay for the same customer twice: once to make the phone ring, and again in the margin you lose when it rings out.

What the research says

Whoever picks up first usually gets the job.

This has been measured for two decades, across millions of enquiries. The findings are unusually blunt for research.

78%

of customers buy from whichever business responds to them first. Not the cheapest, not the best reviewed. The first.

Lead Response Management Study, Dr James Oldroyd, MIT

21×

more likely to qualify an enquiry if you get back to it in five minutes rather than thirty. The window is far shorter than it feels.

MIT and InsideSales Lead Response Management Study, 2007

42 hrs

is how long the average business takes to respond. Nearly a quarter never respond at all. That is the bar you are being measured against.

Oldroyd, McElheran and Elkington, Harvard Business Review, 2011

Your numbers, not ours

Three questions. Then look at what the phone is costing you.

Slide these until they look like your week. Nothing here is our number, and every assumption behind it is set low on purpose.

Your business

Drag the slider, or tap the number and type it in.

Just the new ones. Not regulars, suppliers, or wrong numbers.
Rings out, goes to voicemail, or nobody is free to pick up. Most owners guess low here.
The first job or visit. Not what they spend over the years.
$
Owners almost always guess low on the middle one. Independent studies put small business miss rates between 27% and 34%, which on your volume would be 7 to 9 a week.

Want this in writing?

We'll email you the breakdown so you can look at it later, or show it to whoever signs the cheques. No call unless you ask for one.

What the phone is costing you

$48,000 a year, sitting in calls nobody answered. That is $4,000 every month.
  • 35calls a month you never get to
  • 8of them Omnal books for you
  • $4,000back in your pocket every month
Omnal costs $497/mo
You keep $3,503/mo

Omnal pays for itself after 1 job. On your numbers it books about 8 a month.

Book 15 minutes

Omnal answers every one of those calls. We assume it books one in four, which is the low end of what these agents actually do.

Book 15 minutes Or call the demo line first

Who's behind it

Two of us. You'll meet both.

Omnal was founded by Umer Mujtaba and Rehan Azeem.

Omnal is not a reseller with someone else's product behind a logo. One of us built the thing that answers your phone. The other will sit across the table from you.

Umer Mujtaba, co-founder of Omnal
Umer Mujtaba Co-founder · Sales and business development

Comes out and shows you the agent working, in person, then looks after your account. If something needs changing you ring him directly. There is no support queue to sit in.

Rehan Azeem, co-founder of Omnal
Rehan Azeem Co-founder · Engineering

Built the voice agents and every piece of automation behind them, and writes the agent that answers your line. The person who fixes it is the person who built it.

If it isn't earning its keep, tell us and we'll stop. We'd rather lose the month than have you explaining a bad call to a customer.

Limits, on purpose

The things it is built not to do.

You are handing a stranger your phone line. An agent that will say anything is a liability, not a feature. So this one holds a hard line and hands the call over the moment it should.

  • No advice it is not qualified to give. Anything that needs your professional judgement gets routed to you, every time.
  • No pretending to be a person. Ask it directly and it tells the caller it's an AI assistant for your business.
  • No holding anyone hostage. "Can I speak to a person" ends the automation and routes the call the way you told us to.
  • No quoting a price you haven't approved, and no discounting to win a booking.
  • No access to your records or files. It works from your calendar and your service list, nothing more.

Before you ask

The questions every owner asks on the first call.

Nothing written here settles that. Call 825-902-0097 and judge it the way your customer would. Interrupt it, change your mind mid sentence, ask for a Saturday. If it doesn't hold up, don't buy it.

It doesn't answer it. It says that one is for you, offers to book the appointment, and flags the call so someone follows up. The escalation rules are yours to set and you can tighten them any time.

It writes into the calendar you already work from, following your job durations, staff rules, and availability. Tell us what you run on the intro call and we'll confirm it before you pay for anything.

Then they get Rachel. Omnal sits behind your existing line, so it only answers what nobody can reach: after hours, mid job, or when a second call comes in while the first is still going. When you're free, you pick up as usual.

Days, not weeks. One call to gather what we need, then we build it and send it to you to test. You approve the recording before a single customer hears it.

The agent collects only what a booking needs: name, number, what they are asking for, and when they can come in. It has no access to your records or history. Calls are recorded and transcribed for your review, and you can switch that off. We'll walk you through exactly what is stored, where, and for how long before you sign anything.

Every call arrives in your inbox as a transcript, so a mistake is visible the same morning rather than three weeks later. In the first week we listen to the recordings with you and tune anything that reads badly. That review is included, not an upsell.

Against what you would do instead

Four ways to cover a phone nobody is free to answer.

Priced like for like, at the 2,000 minutes of calls our plan includes. Comparing a starter package against a full month is how these tables usually mislead people.

Swipe across to see all four

At 2,000 minutes a month, in CAD Let it ring out Answering service Part-time hire OmnalOurs
What you would actually pay Nothing up front $1,800 to $4,000 $1,500 to $2,800 $497CAD, flat
How that price is built Free, until you count the jobs $135 to $450 base, then metered by the minute Wage, tax, holiday pay, cover 2,000 minutes, plus setup, maintenance, and any changes you want later
Hours it covers None Set windows. Nights and weekends usually cost extra About 20 hours a week Every hour there is
Books into your calendar No Usually just takes a message Yes Yes
Two callers at the same time No One of them waits No Both answered
Changes after you are set up — Script rewrites, often billed Retraining, and hoping it sticks Included, whenever you want them
Charges you did not expect — Hold time, transfers, overage, setup Overtime, recruitment, turnover None. Past 2,000 minutes it is $0.20 a minute, published up front
Sick days, holidays, notice periods — — All of them None
Not sure yet? Ring the line and hear it handle a booking before you decide anything. Book 15 minutes

All Omnal figures are Canadian dollars. Comparison ranges are published 2026 North American rates: answering services run $135 to $450 monthly base plans (AMBS, Housecall Pro) charged on top of $0.90 to $2.00 per minute of operator time, plus setup and overage. Receptionist figures use Bureau of Labor Statistics salary data loaded with tax and benefits. Some answering services will book an appointment; most take a message and pass it along.

What it costs

One price, printed here, so you don't have to book a call to find it out.

A part time front desk hire costs more than this in a week, and still goes home at six.

Past 2,000 minutes it is $0.20 a minute, and we will tell you before you get near it. No lock in while you are deciding.

The cheapest human alternative that covers the same 2,000 minutes runs about three and a half times this. The table above shows the working.
$497 / month CAD

Includes 2,000 minutes of talk time. One business, one number.

  • Every call answered, 24 hours a day, weekends and holidays
  • Bookings written straight into your calendar
  • Confirmation and reminder texts to cut no shows
  • Text back to anyone who hangs up before the agent picks up
  • Full transcript of every call, in your inbox
  • Setup, scripting, and first week tuning done for you
Book 15 minutes

After you say yes

What the first week actually looks like.

The thing most people are really asking at this price is not whether it works. It is how much of their week this is going to eat.

  1. Day 1

    Fifteen minutes on the phone

    You tell us your services, your hours, your prices, and how you like the phone answered. That is the only time we need from you.

  2. Day 2

    We build it

    Your agent gets written, connected to your calendar, and called dozens of times by us until it stops getting things wrong.

  3. Day 3

    You listen to it

    We send you a recording of it handling a booking. If anything sounds off, you say so and we change it. Nothing goes live until you are happy.

  4. Day 4

    It starts answering

    Your line forwards to Omnal whenever nobody picks up. You keep your number. Nothing changes for the person calling you.

  5. Day 7

    We go through the week together

    We listen to the real calls with you and fix anything that reads badly. This review is part of the price, not an extra.

Two ways to start

Call it first. Book us second.

Dial the demo line and try to trip it up. If it handles you the way you would want it handling someone about to spend a thousand dollars, pick a time and we will have it answering your line this week.

825-902-0097
  • We look at your real numbersNot the sliders. What your phone actually did last month.
  • You hear it handle a bookingLive, on the call, answering the way your customers would ask.
  • We tell you if it is not worth itSome businesses do not miss enough calls. We would rather say so now.

Booking asks one question: roughly how many calls you think you are missing. One line, and we walk in already useful.

Fifteen minutes, no deck, no questionnaire. Open the calendar in a new tab

Hear it Book 15 min